GHD's Quality Policy statement incorporates the company
strategy to "Accomplish More Together". The strategy is to be
achieved via a client-centred culture through one global network.
The policy further commits the company to the continual improvement
and effectiveness of our management system. Continual improvement
and refinement of GHD's management systems to meet our internal
needs and, as a result the needs of our clients, is an ongoing
process and one which will never cease.
GHD's Quality Management System was first certified to ISO 9001
in February 1993. Since that time it has evolved and improved as
GHD has grown and expanded. What began as a state specific Quality
Assurance System within Australia has grown into a global Quality
Management System which is supported in GHD operating centres and
offices in South East Asia, the Middle East, North and South
America and Europe.
ISO 9001:2008 was published in November 2008 and GHD's Quality
Management System was certified to this standard in February 2009.
Lloyds Register Quality Assurance (LRQA), has been part of GHD's
journey since the beginning and provides independent auditing of
GHD's Quality Management System which captures all operating
centres within the three year certification period.
We have developed an electronic Job Management tool (JFlo) which
incorporates Job Management, risk management, knowledge management
and is also used to address the requirements of the Quality
Management, Environment Management and Health & Safety
Management standards at job level. This tool, by being accessible
to all GHD's job managers no matter the country or location, is an
essential element in GHD's goal of accomplishing more together.