IWA-WSAA International Asset Management Benchmarking

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GHD was commissioned by the International Water Association and Water Services Association of Australia (WSAA) to undertake an Asset Management Process Benchmarking study. This study included 42 participants from water and wastewater utilities from around the world, including; Australia, Canada, Hong Kong, New Zealand, Sultanate of Oman, United Arab Emirates and the United States of America.

The study utilized WSAA’s Aquamark Framework to examine key asset management processes that are required to maintain the supply of reliable water and wastewater services. The study provided opportunities to identify leading asset management practices and to share information for the benefit of all participants.

The highlight of the study was a Best Practices Conference held in Sydney where 130 water utility representatives were present.  This conference, involving presentations and workshops, was organised across the following seven leading practice key themes;

  • Culture and the Asset Management Organisation
  • Future Trends and Managing Uncertainty
  • Efficiency, Performance and Regulation
  • Growth and Capital Programs
  • Asset Management Planning
  • Sustainability (People, Environment, Knowledge and Assets)
  • Implementation for Change

This study represents the first truly global benchmarking of water sector asset management, which will advance the cause of asset management among utility participants and enhance asset management knowledge across the sector.

GHD undertook this study in conjunction with our project partners, Marchment Hill Consulting and CH2MHILL.

Asset & Facilities Management

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For more than 30 years, GHD’s asset management professionals have played a leading role in developing improved working practices for utility, transport and infrastructure stakeholders.  We work closely with you to deliver the finest practice management solutions.   

Our service offering revolves around 5 key areas of infrastructure management:

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