GHD was engaged some time ago to provide support across a range
of disciplines for Arriva’s winning Northern Franchise Rail
We helped Arriva develop a winning timetable for a franchise of
16,000 trains per week (an additional 2000 trains on top of today’s
levels), which will bring 37 percent extra capacity and new direct
journey opportunities across the network. This was a very complex
task, requiring careful consideration of commercial, crowding and
Our team also provided modelling support in key areas including
demand and revenue forecasting, and queue modelling as well as
significant contributions to the environment, fares, ticketing,
revenue protection, safety, security and innovation strategies.
Arriva was selected as the new operator of the Northern
Franchise in December 2015, and commenced operation of the
nine-year franchise in April 2016.
Mobilising for success
Following selection, GHD was further commissioned to support
Arriva’s mobilisation activities. This included undertaking all
tasks required to deliver the Committed Obligations (COs) required
for day one, or within three months, of the franchise start date
and ensure a smooth transition for the Business As Usual (BAU)
team. One of the key challenges encountered was limited access to
key information (from the incumbent) in the first six weeks of the
project. Nevertheless, GHD’s support delivered a smooth transition
to the BAU team, without compromising its daily activities.
Arriva’s winning franchise bid included the requirement to
procure new rolling stock to support the delivery of the additional
services and improve capacity on the network. GHD engineers were
commissioned to support the review of the existing station platform
infrastructure to identify targeted investment in platform
extensions to accommodate the new trains.
Today, GHD continues to support Arriva’s rail franchise bidding
and rail operations activities across the UK.