GHD provided project management support to the Rail for London
(RfL) maintenance team in readiness for undertaking the role as
Infrastructure Manager for the reconstructed and extended East
We were responsible for managing specific required work streams
for RfL to carry out their legal responsibilities as Infrastructure
Manager on the newly constructed East London Line. These included
the preparation of operational and maintenance processes and
procedures. Our role was extended after commencement of the train
services to include the management of capital expenditure works for
both rail and non-rail related elements of the East London Line.
These works were procured via the Infrastructure Maintenance
Contractor and included installation of pigeon proofing measures
and the safe demolition of an old London Underground depot bound by
live railway lines. Following a successful first year of
operations, the project management brief was extended to include
the management of the design from GRIP4 to GRIP 5 for station
enhancement works at the Grade 2-listed building at Crystal Palace,
one of the southern termini of the East London Line. This included
redevelopment of the Victorian ticket hall, installation of three
lifts and associated high level walkways and a lightweight ETFE
canopy over five platforms, together with associated improvements
in customer information systems.
The role of Infrastructure Manager on the East London Line (as
defined by ROGS) was a new undertaking for RfL London Overground.
The work streams required to be in place before railway operation
had all been agreed with the Office of Rail Regulation (ORR). The
aim was to produce processes and procedures which reflected best
practice and were appropriate to the infrastructure. The production
of this suite of documentation drew upon input from key
stakeholders from various parts of London Overground and additional
The first 18 months of railway operation identified asset
groupings that required upgrades through either performance or from
operator / patron perspectives. Where possible, these works were
planned within the maintenance regime, but many required additional
resources particularly where these involved works at the stations
or adjacent to the railway. The management of this work-bank
required close liaison with both the Transport for London (TfL)
maintenance team and the infrastructure maintainer to provide an
economic solution for each activity.
GHD provided timely delivery of critical work streams to allow
the early operation of the East London Line services.