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Providing benefits to the community in a shared Multi Agency Hub

Karratha, Western Australia, Australia

Client: Government of Western Australia

Sector: Commercial and Workplace

Co-locating ten WA State Government agencies into a hub utilises shared facilities and creates a single point of public access in the revitalised heart of Karratha.

At a glance

Co-locating ten WA State Government agencies into a hub utilises shared facilities and creates a single point of public access in the revitalised heart of Karratha.

The challenge
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The implementation of flexible ways of working across ten diverse agencies, required extensive stakeholder engagement and coordination workshops.
Our response
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This design objective was to capture the spirit of the Pilbara and create a working environment that enhances productivity. The functional objective was to achieve programmatic functional clustering, shared facilities and common support services to enhance effectiveness and create cost-efficiencies.

Neighbourhoods with free seating were allocated based on department locations and requirements. The disbursement of leaders amongst the staff improved the key requirement of communication and transparency, with only two offices provided.

Quiet zones, private enclaves and informal meeting areas further enhanced activity-based working and collaboration. Formal meeting rooms were dispersed as bookable shared facilities.

A large central learning and sharing space also provides for remote community engagement and communication. 

The design concept blended inspiration from the natural colourful environment and Pilbara’s mining industry in an “industrial chic “style. The design targeted 5 Green Star and 4.5 star NABERS ratings.

 

The impact
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A single service hub provides service, productivity and cultural benefits to the community, the Government and the Agencies.
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