Transform – Tomorrow’s thinking, today: Episode 9

What’s next for AI in community engagement? Bridging gaps and building trust
Authors: Divya Sarin and Emily Gallant
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At a glance

Transform is a podcast that explores the cutting-edge developments and breakthroughs that are reshaping our world. 
 
In season two, we’re continuing the conversation – interviewing leaders and visionaries from around the globe on how technologies and innovations are creating new opportunities, challenges and solutions for our lives, communities and businesses.
Community engagement is evolving, with AI and technology central to creating meaningful connections and informed decisions. In this episode of Transform, we explore how technology and AI are transforming the way we engage, how we approach planning for it and how it might play a role in shaping the future of decision-making.

About this episode

Community engagement is evolving, with AI and technology central to creating meaningful connections and informed decisions. In this episode of Transform, we explore how technology and AI are transforming the way we engage, how we approach planning for it and how it might play a role in shaping the future of decision-making.

 

Our host Divya Sarin is joined by Emily Gallant (Technical Director of Engagement, Innovation and Partnerships, GHD) and Daniel Fusca (Manager of Public Consultation, Parks and Recreation Department, City of Toronto) to examine how our engagement processes are transforming across industries. From qualitative data analysis to deliberative dialogue, they discuss how innovation is opening new doors to building trust and fostering collaboration. Together, they explore:
  • The potential of AI to reduce human bias and analyse large-scale qualitative data
  • How technology is enabling informed and scalable decision-making
  • The challenges of integrating technology into traditional engagement practices
  • The importance of fostering dialogue in a time when connection feels harder than ever before

Episodes are released monthly, so stay tuned as we explore the pervasive ways innovation and digital transformation are reshaping our world and future-proofing communities.

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