Our D-Lab team helps you adopt a digital mindset – and stay ahead of market disruption.
Discovering new ways of working can be an obstacle for most organisations as the need to remain relevant and competitive becomes increasingly necessary.
That’s why at GHD Digital, we have created a dedicated innovation practice to help businesses think, act and work differently.
With a team of innovation specialists and intrapreneurs, we use a range of innovation tools, methodologies and strategies to help you innovate, transform, and create new business value.
Whether you’re at the beginning of your digital transformation journey and need to assess your organisation’s digital readiness; you need help re-imaging your customer and community experience; or want to apply innovation to address your most complex and business challenges – our team can help.
Digital strategy and transformation |
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Our team of experts can help you better understand your organisation’s current state to develop a path forward that will help you achieve your vision. We work with you to create a strategic roadmap that’s customised to your vision. Services include:
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Innovation management |
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As your partner, we can help to create robust strategies, build compelling business cases, combined with the right culture and organisational design to successfully deliver on your innovation agenda. We work with you to creatively solve complex business problems, explore new ways of working and deliver untapped value for your organisation, customers and communities. Services include:
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Human-centred design |
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Human-centred design is core to what we do, focusing on problems or challenges with customers at the centre. By helping our clients build a customer-centric and innovative organisation, we help to deliver better services and experiences for their customers. Clients are involved in every step of the innovation process and ‘own’ the ideas and outcomes. Services include:
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Innovation ecosystem |
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Not all innovation needs to come from within your organisation. Partnering with thought leaders, innovators and other industry experts can provide a diverse range of thought and opportunities, and identify potential ‘white space’ to play. Our extensive knowledge of the innovation ecosystem means we can help you find partners that can help you co-create and innovate in new and unexpected ways. Services include:
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Smart Seeds |
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Smart Seeds is a design-led program that empowers emerging leaders to find solutions to complex challenges. Through a 10-week program, with help from mentors and innovation experts, participants collaborate with peers to co-create new solutions that lead to lasting community impact. Guided by experienced facilitators from GHD Digital, Smart Seeds enables your organisation to:
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Related products and services
Strategic roadmapping
To keep a water utility focused on customer centricity we built a roadmap shaped by insight, grounded in community and business needs.
Wastewater reduction
We joined forces with services provider Hunter Water to help minimise the effects of wastewater overflow on the community.
Predicting the future
We developed a framework for incorporating future climate change uncertainty into stormwater and sewer management adaptation strategies.
Fostering innovation
A portfolio approach to innovation allows a range of options to be simultaneously explored, increasing the chances of delivering the desired return on investment.
