Collaborative partnerships through creative, digital solutions.
We help public sector organisations across Australia better connect with their communities and deliver services more efficiently through modular website design, integrated technologies, and advanced mobile applications.
Our global team has been operating for over 20 years in the technology and marketing space. Combining that with 90+ years of experience in engineering provides us with unique insights into the operations of various government organisations from all over the world. We use these insights to develop services and solutions which streamline government operations and improve customer experience.
Providing digital solutions to more than 300 public sector clients, we understand how users navigate digital space. With that, we have developed a tailored suite of services which improve citizen engagement, connect communities and deliver government services more efficiently.
Our services include:
Digital |
Digital mediums are core to your council operations.With an in-house digital team, we cater to the unique needs and goals of public sector audiences through:
Our experts know how to spark meaningful digital interactions, bringing brand values to life and increasing community and citizen engagement. How do we do it? Some of our techniques and approaches include:
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Creative |
Creative services help you connect with your audience in truly engaging and imaginative ways.Through a collaborative partnership with our in-house creative team, your organisation will reach its creative potential, communicating your key messages with a little extra flair. We deliver compelling storytelling that boosts your audience reach using communication channels, tools and techniques that engage your citizens, visitors, investors and business owners, such as:
Recognising that visual learners make up 65 percent of the population, our creative services include helping you explore the power of visual storytelling. Marrying strong graphics with compelling text, our creative approaches include:
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Mobile |
Mobile services are about creating remarkable user experiences.We develop mobile solutions that engage communities and start a dialogue with citizens. In a mobile-first world, knowing your audience means delivering the tools they need to do what they want, when they want, including:
With our team of mobile experts, we identify citizens' needs, analyse user behaviours, and adapt to evolving best practices. Our citizen-centric approach delivers positive public experiences. Our expertise includes:
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Training |
Training is an essential part of better connecting communities and delivering efficient services.Our technical trainers provide public sector organisations with expert support and hands-on training. From product and software training to accessibility and analytics training, we give your organisation the tools it needs to measure results, maintain user-centric services and engage your audience in new and innovative ways.
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Communications |
Communications help tell your story, creating engaging conversations with your community.Effective communication is the building block of an organisation. We build sustainable strategies that focus on nurturing authentic connections between organisations and audiences, users and citizens. Improving access to services starts with strong two-way communications. Collaborating with public sector organisations, we deliver measurable results that better connect communities and deliver services more efficiently. With a team of experienced communicators, we offer the following communications services:
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We turn digital ideas into effective, measurable solutions.
Improve user experience and increase citizen engagement by using digital solutions that connect communities and deliver government services more efficiently. Our comprehensive suite of solutions offer a harmonised and integrated approach to communications and government operations by utilising and enhancing a plethora of digital and non-digital channels.
Our digital products:
SimpleTrack |
This highly scalable, customisable platform manages COVID-19 screening, tracking and reporting when employees return to work and facilities re-open to the public. SimpleTrack is made up of daily self-assessments, alert notifications, risk analysis, control measures, and reporting for health and safety committees. For more information, please visit SimpleTrack. |
i:Create™
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With responsive design and easy-to-use content management tools, i:Create makes it faster and easier to create, edit and publish engaging, accessible content on your website. i:Create is secure and designed for everyone regardless of experience - no coding experience needed. For more information please visit i:create. |
bids&tenders™ |
Take control of your procurement process. Connect with vendors more efficiently. Free up your time for more strategic service contributions. By moving your procurement process to the bids&tenders platform, you eliminate errors so you don't waste time and resources on incomplete or non-compliant bids. Procurement professionals manage the entire process through one centralised solution, that includes:
Based on vendor testimonials, bids&tenders has proven to be a faster and easier system for bid-takers, increasing the number of responses to Requests for Proposals (RFPs). For more information please visit bids&tenders. |
Parking Considerations |
parkinconsiderations is a comprehensive, convenient, simple and streamlined parking ticket management tool. Easily oversee the ticketing process from beginning to end, including ticket creation, status, payment collection, report generation, and delivery of outstanding infractions to the courts. Give governing authorities enforcement the tools they need to succeed. Review each ticket's status and browse for infraction information using an intuitive portal with easy navigation. For more information please visit parkingconsiderations. |
Pingstreet™ |
Our award-winning mobile app, Pingstreet, is growing at a tremendous rate and is easily adapting to the needs of councils and their citizens. Taking a coordinated and consistent approach to community engagement across all departments and levels of government, Pingstreet offers flexible and scalable design for efficient delivery of valuable information. Data and information management functions also make this mobile app an excellent tool for data collection, helping councils make informed decisions about services impacting the lives of their citizens. As a mobile platform, Pingstreet's location-based technology gives citizens easy access to real-time information helpful in completing daily tasks, such as garbage and recycling calendars, real-time issues reporting, road closures and detours, news and emergency alerts, hospital information (including emergency room wait times), social media, community calendars and more. For more information please visit Pingstreet. |
RecruitRight |
Speed is critical in an increasingly competitive market for talent. recruitright is an Applicant Tracking System (ATS) that takes care of all your recruiting needs within one streamlined, efficient and cost-saving system. Spend your time considering qualified candidates so that you can filter and hire faster. recruitright helps you find the best applicant for your job opening quickly and easily, without having to sift through hundreds of incomplete or unqualified submissions. Streamlining the recruitment process for applicants, candidates can apply directly from their mobile devices, anytime and anywhere. Constantly gathering submitted information, recruitright also helps to build a database of applicants, making it even easier to fill your next vacant position as quickly as possible. For more information please visit recruitright. |
Form Builder |
formbuilder offers an entirely new level of online customer service. Accessible and easily integrated into any content management system, building user-friendly forms has never been so simple. Built-in eCommerce capabilities also allow you to create customised online payment forms that make sense for your users. Citizens prefer to register for, apply for, and pay for things online. Third-party forms can seem out of place and interrupt a user's experience on your website. Integrate seamless, easy-to-use forms using formbuilder - an innovative form building tool that lets you create branded forms accessible to everyone. For more information please visit formbuilder. |
Citizen Portal |
Your council. Their Interests. One portal.It's the experience today's citizens demand. Tailored, personalised information delivered right to users in one simple, intuitive dashboard. By using a single sign-on login with Google, Facebook or other popular platforms, your residents can view the information and services that matter to them. With the citizenportal, use existing user data and browsing habits to tailor approved dashboard content and help citizens engage with their community on a convenient, easy and personal level. Integrating with more than 35 applications and widgets, each citizen's dashboard will reflect their own interests and provide individual and geolocated neighbourhood information. For more information please visit citizenportal. |
Learn innovative ways to connect with your audience and engage with your community.

By putting people first and focusing on the citizen, GHD Digital works together with our clients to ensure that your digital transformation creates lasting community benefit.
Colin Dominish
Regional Director- Southern Hemisphere