With society becoming more digitised on a daily basis there is a growing demand placed on organisations to conduct their operations in a digital manner. Developing digital capabilities and a strategy that supports them is a fundamental component of future success for all organisations, regardless of industry.
We recognise that digital transformation is about collaboration and coordinated information management to improve decision making and business outcomes. Our understanding of behind-the-scenes infrastructure supports clients to enhance or build their digital strategy as we deliver end-to-end support across the entire transformation lifecycle. By leveraging the strength of our unique technology partner network, we support our clients through their digital transformation journey by connecting environments, securing assets and creating immersive experiences that enable collaborative decision making. Together with our clients, we deliver impactful digital solutions.
Our capabilities include:
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In what is known as the Fourth Industrial Revolution, technology is transforming everything around us; the way we work, think and live. Creating a successful digital strategy can impact competitiveness, employee performance, safety, security and financial performance.As the pace of digital disruption increases, organisations must accelerate their digital transformations. Understanding the impact of digital disruption is critical for organisations to effectively plan and navigate the path ahead. Our clients’ success depends on their ability to continually adapt and change, to stay ahead and remain competitive. GHD Digital helps organisations understand what opportunities are available in the digital space, identify the right pathway, adopt new approaches, adapt to new ways of thinking and pro-actively embrace the digital future. Offering an end-to-end digital strategy offering, we work with clients who either don’t have a digital strategy in place, and those who have a strategy but are not sure what steps to take to put it into practice. We help organisations implement human-centred business principles that generate new value and guide them through the process of using appropriate digital tools to harness previously untapped potential and bring real productivity gains. Our capabilities include:
At GHD Digital, we can help you transform your approach to conducting business and generate new value for your customers. |
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Digital Engineering enables a collaborative way of working using digital processes to enable more productive methods of planning, designing, constructing, operating and maintaining infrastructure assets through their lifecycle.Value for money from infrastructure investments drives key decision making, however, finding ways to design, construct, implement and efficiently maintain infrastructure assets is a challenge faced by infrastructure developers, owners and operators. Comprising the convergence of technologies including Building Information Modelling (BIM), Geographic Information Systems (GIS) and related systems, Digital Engineering (DE) helps to derive better business, project and asset management outcomes. At GHD Digital, we combine our digital capabilities with specific domain expertise in the design of asset infrastructure to replicate the intended operations of the asset. Our approach to DE centres on working collaboratively with clients to coordinate information management and improving decision making and outcomes throughout the entire asset lifecycle. Our three tiers of service helps our clients manage their cost of asset ownership throughout its lifecycle:
Building Information Modelling (BIM)BIM is the digital representation of physical and functional characteristics of projects, assets or environments. However, it is more than a design tool, it is an avenue to create value. Data rich BIM models are constructed using data captured from existing assets, during the planning, design and delivery process. Capturing data dynamically informs decision making at different stages of projects. On large and complex infrastructure projects, BIM provides a clear picture of the project before it is realised helping to reduce costs, increase efficiencies, improve safety and streamline processes. |
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From simple assets to complex infrastructure networks, GHD Digital’s customised Digital Twin technology breaks the barriers by bridging the virtual and physical worlds across the entire asset lifecycle from conception to retirement.Our tailored approach discovers and defines critical business processes to better replicate your asset. This accuracy allows you to solve physical issues faster by detecting them sooner, predict outcomes to a higher degree of precision, optimise performance and ultimately increase business value. For more information, click here. |
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Digital technologies are changing the way buildings and urban environments are being designed, developed and lived in, and the variety of technologies and trends available are constantly evolving.With a 90-year history working with critical infrastructure clients, GHD has a wealth of technical experience in designing and delivering building systems. This experience, combined with our knowledge of transport networks, water systems, power grids, planning requirements, regulatory frameworks, socio-economic indicators and more, allows us to develop an implementation roadmap grounded in solving real-world problems and leveraging real-world opportunities. We help our clients embrace digital technologies and solutions and leverage Information and Operational Technology (IT/OT), to deliver value through enhanced efficiencies, reduced costs, modernisation of assets and informed decisions. By utilising digital tools and technologies including Virtual and Augmented Reality (VAR), Building Information Modelling (BIM), automation, digital intelligence, Internet of Things (IoT), mobility solutions and 5G, we provide the bridge between the physical and digital worlds. Our smart building transformation approach has been developed to empower our clients to get the most benefit from their assets including:
At GHD Digital, we understand that the key to success is collaboration. We work closely with our clients and partners to understand their challenges and co-create ideas and roadmaps that leverage strengths from both sides. |
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At GHD Digital, we help our clients understand complex data simply and completely by using virtual, augmented and mixed reality solutions to immerse them in their environments, designs and data.We build, deploy and support immersive digital solutions across three core areas to improve communication, enhance efficiency, drive performance, reduce rework, support collaboration and enable engagement. This is achieved by maintaining the engineering integrity of all inputs ensuring the accuracy and reliability of the immersive models. Our three core areas are: Visualisation and animation: Using virtual environments, 2D imagery, video, animation, flythroughs and self-navigation platforms, we create powerful experiences to help stakeholders immerse themselves in, and understand the built environment. Our 3D model, image production and animation methodology is based upon spatial (GIS), digital engineering (BIM), and urban design fundamentals to create accurate models for all 2D and 3D applications. We seamlessly merge our extensive texture and effects catalogues with laser and imagery collected from terrestrial, aerial or drone platforms to create tailored experiences for our stakeholders. Design Collaboration: Our rapid iterative tools help engineers, designers and stakeholders to quickly see, understand and respond to built environment design and operations. We have developed Model Viewer tools for integration of disparate engineering models to enable a confederated model with navigation, layering, measuring, drawing and adding 3D models and x-ray. This has been extended into GHD CoLAB to enable faster design iteration by supporting multi-user, multi-device and multi-location collaboration from desktop or virtual reality and in the office or site. With Asset Management we utilise various data capture technologies including aerial and marine drones to capture content which is used to develop accurate 3D models. These are published to our asset inspection product Photovis, which allows inspection, identification and sharing of content without complicated site setup or higher site safety concerns (eg. working from heights) from the safety and convenience of your desktop. This provides an auditable record of 100 percent of a client's asset allowing for comparison over time. Training: Virtual Reality (VR) is establishing itself as the proven solution for training as it places trainees in real-world based interactive experiences; improving engagement, capability, competency, responsiveness and retention. With over 10 years’ experience building custom training applications for both cave installations and VR, we focus on optimising learning through interactive simulations. Our holistic approach is based on leading practices for outcome delivery and behavioural reliability. We understand however, that not all trainees are comfortable in a VR environment, and have developed a cloud hosted Immersive Learning Platform (ILP) providing training courses on VR, PC and Tablet. |
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With over 90 years of technical expertise in building and protecting infrastructure at a national and global level, GHD Digital has the cybersecurity expertise to help solve clients problems strategically.With cyber risk identified as one of the most significant threats to business in what is now identified as the Fourth Industrial Revolution, organisations must have a robust cybersecurity strategy in place to enable growth and performance. With most of the world’s critical infrastructures converging with IT, proliferation of Industrial Internet of Things (IoT), and increase in cyberattacks by nation states, there is no doubt that governments around the globe are concerned. “Nine in 10 critical infrastructure providers have experienced cyberattacks that rendered their systems out of action in the last two years.” Tenable’s Ponemon Institute Survey 2019 While governments are starting to invest and facilitate improvements to cybersecurity; CEO’s and Boards of critical infrastructure providers, need to do more and stay ahead of the regulatory requirements. Mitigating evolving threats and being resilient to breaches are paramount for critical infrastructure protection. GHD Digital provides technical solutions that allow our clients to converge Information Technology (IT) and Operational Technology (OT) in the new digital economy safely and securely. Incorporating our three-pronged approach to Assess, Protect and Manage, we help organisations with bespoke digital and cyber risk strategy, assessment and consulting services. We bring clients an ecosystem of specialised OT security consultants and technology partners to help protect critical infrastructure by embedding security by design upfront. Our services include:
For more information please see GHD Digital Cybersecurity capability statement. |
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Robotic Process Automation (RPA) is the use of a software ‘bots’ or ‘digital worker’ (a program) that interacts with the user interface of a computer system or application to automate activities or tasks that humans perform on their computers. Intelligent Automation (IA) technologies (that augment RPA by leveraging advances in Artificial Intelligence(AI)) enable automation without interfering with or altering the source code of the underlying applications, and readily integrate various legacy and modern applications like Enterprise Resource Planning (ERP), CRM, calendar and e-mail. These automations are therefore marked by rapid return on investment, reduced operational risks, significantly enhanced efficiencies, improved response times and customer journey experiences. IA helps organisations automate high volume and/or complex process handling actions, whilst substituting or complementing the business users in completing those jobs. By performing process tasks more quickly, accurately, and tirelessly, these digital workers help their human counterparts to focus on tasks that require higher human skills such as emotional intelligence, reasoning, judgment, and interaction with the customer. Since the digital workers can operate 24/7, the turnaround time reductions of up to 60 percent to 80 percent are common. At GHD Digital, we focus on developing digital workers that are resilient, intelligent, and those that seamlessly compliment the human workforce to enable our client organisations to continue operations amidst increasing uncertainty and ambiguity. Combining the potential of technology, process and people our IA offerings will provide maximum value for your business. Our key offerings include:
For more information:
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GHD Digital and Orange Business Services
GHD Digital has partnered with global technology integrator, Orange Business Services, to help Australasian enterprises in the mining, transport, water and smart cities sectors gain instant intelligent insights from their global infrastructure assets. GHD Digital and Orange Business Services will work together in Australasia to help clients enhance operational effectiveness, improve safety and reduce data collection and operating costs.
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Below are your key contacts for Digital Experience

At GHD Digital, our mission is to work together with our clients to break down silos, and take them on a journey to explore new ways of working and embrace new technologies and systems to ensure they are equipped and empowered to achieve their business goals.
Kumar Parakala
GHD Global Digital Leader