Digital
Embracing new digital technologies.
Artificial intelligence (AI) is no longer a futuristic concept — it’s a practical tool that’s reshaping industries and redefining how organisations operate. Two major shifts have made AI especially relevant today — the explosion of data and the rise of affordable, scalable cloud computing. With tools like ChatGPT making AI increasingly accessible, the question is no longer “if” but “how” businesses can leverage AI to drive performance and value.
AI is not a single technology, but a suite of capabilities that can be tailored to solve diverse business challenges. It can help spot asset issues before they disrupt operations, guide smarter capital investment decisions and strengthen safety across your network. Behind the scenes, AI works through advanced analytics and machine learning to turn complex datasets into clear, actionable insights:
These capabilities deliver value across sectors from optimising operations and enhancing customer experience to managing risk and enabling innovation.
We helped the City of Fort Myers transform its capital planning with DREAMS (Dynamic Risk and Engineering Analytics Management System), a cloud-based decision support system that integrates analytics, machine learning, GIS and asset data to enable accurate, real-time decisions. Developed to address aging infrastructure, population growth, climate change and resource constraints, DREAMS provides risk modelling, hydraulic analysis, financial planning and project prioritisation through interactive dashboards. By improving data quality and enabling flexible, long-term planning, the system optimised assets, reduced operational risks and strengthened resilience, giving the city a scalable, cost-effective approach to meet current and future infrastructure needs.
Through solutions like the DREAMS platform, utilities can now integrate hydraulic modelling, capital planning and predictive analytics into a single, interactive dashboard. DREAMS enables utility managers to:
DREAMS has been described as a “smart, digital city planner” for utilities, turning complex infrastructure data into actionable insights for city planners and asset managers. This approach is already helping utilities move from reactive to proactive maintenance, improving service reliability and sustainability.
Our partnership with Compass IoT has enabled the use of connected vehicle data to revolutionise transport analytics and road safety management. Real-time and historical vehicle data (from over 60 manufacturers) is aggregated and analysed to understand driver behaviour, road conditions and safety risks.
Use cases include:
AI’s power comes with important considerations:
Embracing new digital technologies.
Technology, process, people: Unlocked
Deriving insights and translating into action.